At [Block Dot Stays], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, book a stay with us, or interact with our services.
We collect the following types of information:
- Personal Information: When you book a homestay, we may collect your name, email address, phone number, billing address, payment details, and any special requests.
- Usage Information: We may automatically collect information about your device, browsing activity, and interactions with our website (such as IP address, browser type, and pages visited).
- Reservation Data: When you make a reservation, we may collect information related to your stay, such as dates of arrival and departure, number of guests, and room preferences.
- Children’s Privacy
- Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information.
Cancellation and Refund Policy
- Cancellation by Guest: If you need to cancel your reservation, please inform us as soon as possible. Cancellation fees may apply depending on the time of cancellation:
- Cancellations made more than [insert number] days before arrival will receive a full refund.
- Cancellations made [insert number] days before arrival will incur a [percentage] cancellation fee.
- Cancellations made less than [insert number] days before arrival will not be refunded.
- No-show: If you do not show up for your reservation without prior notice, no refund will be issued.
- Cancellation by Us: In the rare event that we need to cancel your reservation, you will be notified as soon as possible, and a full refund will be provided.+
Check-in and Check-out
- Check-in: The standard check-in time is from [insert time]. Early check-in may be available upon request, subject to availability.
- Check-out: The standard check-out time is by [insert time]. Late check-out may incur an additional fee.
- Identification: Upon check-in, guests may be asked to provide a government-issued ID for verification.
Contact Us For More Information
If you have any questions or concerns about this Privacy Policy or our data practices,
Contact Us For More Details
[Black Dot Stays]
Email: [blackdotstays@gmail.com]
Phone: [8248332707 / 9842314648]
Address: [mattupatty, pallangi, kodaikanal.]